Privacy Policy

Last updated: December 1, 2025

Contact Information

Company: Dovecon Ab Oy

Address: Trollbergsvägen 12
10650
TAMMISAARI

Phone: +442079305826

Email: info@bracken-fell.com

Website: bracken-fell.com

Our Commitment to Your Privacy

At Dovecon Ab Oy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We believe in transparency and want you to understand exactly what happens with your data.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

  • Complete our contact form (name, email address, message content)
  • Communicate with us via email or phone
  • Request information about our services
  • Subscribe to our communications or updates

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing activity:

  • IP address and general location information
  • Browser type and version
  • Operating system and device information
  • Pages visited, time spent on pages, and navigation patterns
  • Referring website addresses
  • Cookie data and similar tracking technologies

Information from Third Parties

We may receive information about you from third parties, including:

  • Analytics providers such as Google Analytics
  • Advertising networks and partners
  • Social media platforms if you interact with our content

How We Use Your Information

We use the information we collect for various legitimate business purposes:

Communication and Support

To respond to your inquiries, provide customer support, and communicate about our services, projects, or updates.

Service Delivery

To deliver the game development services you request, manage projects, and fulfill contractual obligations.

Website Improvement

To analyze website usage, understand user preferences, and improve our website functionality and content.

Marketing and Communications

To send you information about our services, industry news, and promotional materials (only with your consent).

Legal Compliance

To comply with legal obligations, resolve disputes, enforce our agreements, and protect our legal rights.

Security and Fraud Prevention

To protect our website and services from security threats, fraudulent activity, and unauthorized access.

Legal Basis for Processing

Under UK data protection law, we process your personal data based on the following legal grounds:

  • Consent: When you have given us explicit permission to process your data for specific purposes.
  • Contractual Necessity: When processing is necessary to fulfill a contract with you or take steps at your request before entering a contract.
  • Legitimate Interests: When we have legitimate business interests that do not override your rights and freedoms.
  • Legal Obligation: When we must process your data to comply with legal requirements.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf, such as website hosting, analytics, email delivery, and customer support. These providers are contractually obligated to protect your information.

Business Partners

When collaborating on projects, we may share necessary information with trusted business partners, always with appropriate confidentiality agreements in place.

Legal Requirements

We may disclose information when required by law, legal process, or to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Contact form submissions: Retained for up to 2 years or until you request deletion
  • Project-related communications: Retained for the duration of the project plus 3 years for legal and warranty purposes
  • Website analytics data: Anonymized and retained for up to 26 months
  • Marketing communications: Retained until you unsubscribe or request deletion

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

Secure data encryption for data transmission and storage
Regular security assessments and updates
Access controls limiting who can view your information
Secure hosting infrastructure and backup systems
Employee training on data protection and confidentiality

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Under UK data protection law, you have several rights regarding your personal information:

Right to Access

You can request a copy of the personal data we hold about you and information about how we process it.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You can request that we delete your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You can request that we restrict how we process your personal data in certain circumstances.

Right to Data Portability

You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

Right to Object

You can object to our processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where we process your data based on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Third-Party Websites and Services

Our website may contain links to third-party websites, plugins, or applications. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Any information you provide to third parties is governed by their privacy policies, not ours.

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.

If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information, such as:

  • Standard contractual clauses approved by relevant authorities
  • Transfers to countries with adequate data protection laws
  • Other legally approved transfer mechanisms

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Updating the "Last updated" date at the top of this policy
  • Posting a notice on our website
  • Sending you an email notification (if we have your email address)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Inquiries:

Email: info@bracken-fell.com

Phone: +442079305826

Address: Trollbergsvägen 12
10650
TAMMISAARI

We will respond to your inquiry within 30 days of receipt.

Right to Lodge a Complaint

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority:

Information Commissioner's Office

Website: ico.org.uk

Helpline: 0303 123 1113